Step 1: Launch the App Store and click on Updates. To check for updates, follow the steps below: WhatsApp may malfunction if you are using its older version.
If it is blocked, you can ask for advice on how to remove it from the block list. If you have noticed that you can easily access other websites but WhatsApp is still not working, you can call your network provider and confirm whether WhatsApp is blocked. If your network provider does block WhatsApp, you will definitely have the WhatsApp connection problem. Confirm Your Provider Doesn't Block WhatsApp To eliminate the issue, you will have to remove WhatsApp from the Firewall block list. This could be the reason why you are experiencing the WhatsApp not connecting on the Wi-Fi issue. If you have a Firewall protecting your network, it could have WhatsApp in its block list. If it loads, it means you are connected to the internet. Step 3: Try loading a webpage on your device web browser. Step 2: Ensure your Wi-Fi strength is strong enough and you are already connected to the network. If you are not using Wi-Fi, ensure you have a data plan on the carrier network. Step 1: Ensure that the Wi-Fi network you are connected to has internet access. To make sure it is connected, follow the steps below: If your device is not connected to the internet, you will have the WhatsApp connecting problem. The simple checks include: Check the Internet Connection These include the fact that you can save partial WhatsApp data, and you can restore the backup without overwriting other current data on your iPhone.īefore you use the real fixes for your WhatsApp not connecting iPhone problem, you can perform some simple checks to confirm that the problem is not being caused by something you can fix easily. ChatsBack has several benefits over iCloud and iTunes. If you would like to choose some WhatsApp data to save, the best tool to use is iMyFone ChatsBack. If you would like to create a full backup, you can use these two services. If you happen to lose your data while fixing the WhatsApp not connecting issue, you will simply need to restore it.Īpple does offer some services that you can use to back up your device. To avoid losing your data completely, you need to save WhatsApp Data First. Some of the solutions applied in fixing the "could not connect to WhatsApp service" issue can cause data loss. Part 1: Remember to Save WhatsApp Data First Part 4: Fix WhatsApp Not Connecting Problem with Software.Solutions for WhatsApp Not Connecting on Wi-Fi.Solutions for WhatsApp Not Connecting iPhone.
Confirm Your Provider Doesn't Block WhatsApp.Part 1: Remember to Save WhatsApp Data First.
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